About Sheila Teter

I am a principal level product mananger with over 25 years experience in product management. I have been in leadership for more than 30 years.

I don’t know everything, but there is nothing I can’t learn.
~Sheila

Professional History

Sheila Teter

Skilled in product vision and strategy culminating in delivery of internal SaaS and B2B enterprise-wide products. Transformational and coaching leadership style focused on mentoring team members and team growth. Analytical, critical, and data-centric thinker and decision-maker.

I thrive in a bit of chaos while balancing simultaneous work streams and designing processes for growth at scale. Highly collaborative with cross-functional teams providing innovative and intuitive products and solutions focused on positive user experiences.

25+ years leading designers, solution engineers, stakeholders, and executives through product ideation and development lifecycles to deliver large, transformational, and innovative enterprise-wide solutions

2018 - 2022

Sr. Manager, Product Management

Responsible for leading a team of high performing Product Managers, Product Owners, Solutions Engineers, Analysts, and Scrum Masters to determine customer needs to achieve quality and intuitive products for use internal to T-Mobile's 75,000 employees. Customers include all functional organizations within company.

Controlled a portfolio including 3 primary product lines with ~30 products, all enterprise wide.
Owned Road mapping and End to End management of ~30 products to drive results.
Mentored product managers, product owners, business analysts, and scrum teams to serve enterprise customers to understand thei needs.
Collaborated cross-functionally to provide best-in-class experience while balancing business objectives for entire ~30 product portfolio.
Built and championed relationships with cross-functional internal customers, stakeholders, executives, and service partners to grow and evolve solutions to meet needs, ensuring alignment in all capabilities and roadmap of long-term features.
Deployed agile environment using JIRA - Led Scrum Masters/Agile Coaches and DevOps teams.
Consulted with executives to establish enterprise-wide priorities for capabilities, creating product roadmaps, managed product budgets, and delivered against priorities ensuring best user experience for customers.
Controlled $15M budget across three Innovation Centers ensuring OPEX and CAPEX targets were met.
Reduced operations costs $1M by negotiating service agreements with 4 vendors.

2015-2018

Director, Product Management and Development

Director, Product Management and Software Development

Led a team of 200 highly skilled designers, UX engineers, solutions engineers, product managers, scrum masters and business analysts to provide quality and intuitive products for use internal to T-Mobile's 75,000 employees.

Led architecture, design, development, and deployment of end-to-end enterprise-wide solutions across ~8 verticals.
Coordinated with multiple external vendors to build relationships and ensure proper operational service levels maintained.
Transformed organization from waterfall to agile methodology, deploying first instance of JIRA in technology organization.
Maintained ~50 platforms according to established SOX requirements to ensure company security maintained.
Collaborated with 8-10 cross-functional business teams to research and establish priorities for capabilities, create roadmaps, and championed delivery against these priorities.
Established correct ratio of FTE to contract resources to meet customer demands with highest ROI leading ~200 team members.
Championed a solid mix of on-shore, off-shore, near-shore contractors to properly align with $30M development budget.

2013-2015

Sr. Product Manager

Senior Product Manager

Responsible for managing entire life cycle (ideation to delivery) for a product line within T-Mobile. Responsible for product innovation, product positioning, business case, product experience and go-to-market strategies for all products in portfolio, containing 61 distinct tools and services.

Built solutions for a customer base of ~8,000 field techs and regional teams.
Spearheaded transformation of product from 2x release per year heavy platform, to agile web-based platform and retire old product without significant customer impact.
Developed product plans, roadmaps, and business cases for all 61 products in portfolio.
Managed entire life cycle migration strategies and end-of-life decision for 7 enterprise-wide products and services.
Created and controlled overall product roadmap ensuring a continual stream of new and innovative features brought to market ensuring best user experiences.
Collaborated with multiple teams of cross-functional resources including product managers, business analysts, stakeholders, solutions engineers, executives, and customers to deliver right solution for primary platform.

Other experiences:

MetroPCS, Director, Network Operations and Development

For more information about my professional experience, please get in touch.

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Is this thing on?

This is my first blog post.

Dec 8, 20221 min read